Your privacy matters at Otoddy.
We are committed to protecting customer and driver information through secure systems, responsible data handling and transparent privacy practices.
Last updated: May 2026
Information Collection
What information we collect.
We collect limited information required to provide booking, support and driver services.
Personal Information
Name, mobile number and email address
Pickup and trip-related information
Vehicle details for booking support
Communication and support history
Contact preferences and authentication information
Driver or customer profile information where required
Booking & Usage Data
Booking and ride history
Driver and customer ratings
App usage and analytics information
Encrypted payment-related references
Location information required for trip and service support
Device, browser, log and performance information
Data Usage
How your data is used.
Otoddy uses collected information only to provide booking functionality, improve service quality, maintain safety, prevent misuse and assist customers.
Booking & Ride Operations
To manage bookings, driver assignment, ride coordination, trip support and service updates.
Safety & Verification
To improve platform safety, fraud prevention, customer protection and driver verification.
Service Improvements
To improve app experience, support, operational quality, analytics and platform reliability.
Information Sharing
When information may be shared.
Otoddy only shares limited information when required for operations, safety, legal compliance or service delivery.
Service Operations
Information may be shared with assigned drivers, support teams, operational partners and payment providers to complete bookings and support services.
Legal Requirements
Information may be disclosed if required by law, government request, legal investigation or to protect rights and safety.
Fraud & Safety Protection
Information may be used to investigate fraud, suspicious activity, payment disputes, theft or misuse of services.
Business Transfers
Information may be transferred during merger, acquisition, restructuring or operational transition processes.
Cookies & Tracking
Cookies help improve the experience.
Otoddy may use cookies, analytics and similar technologies to improve website performance, user experience, security and service reliability.
Performance Analytics
To understand usage patterns, improve loading speed and optimize platform performance.
Security & Authentication
To help maintain account security, session management and detect unauthorized access attempts.
User Preferences
To remember settings, preferences and improve user convenience.
Security
Built with security-focused practices.
Otoddy uses modern systems and operational safeguards to help protect user information.
Encrypted Systems
Sensitive information is protected through secure infrastructure and encrypted transmission.
Access Controls
Internal access to operational information is restricted and monitored.
User Control
Customers can request account deletion and support assistance anytime.
Services are not intended for minors.
Otoddy services are intended only for users above 18 years of age. We do not knowingly collect personal information from minors. If such information is identified, it may be removed from our systems.
Your Rights
You remain in control of your account.
Customers can contact support for account-related assistance, data access, correction, consent withdrawal, deletion requests and privacy-related concerns.
Access Support
Reach out to the Otoddy support team for questions related to your account, privacy, access or correction requests.
Delete Account
Users may request account deletion through the account deletion process or by contacting support.
Questions about privacy?
Contact the Otoddy support team regarding privacy, account access, data requests, deletion requests or legal concerns.
Email: info@otoddy.com
Phone: +91 7838366262 / 011-49405801
Last updated: May 2026
This Privacy Policy may be updated periodically to reflect operational, legal or regulatory changes.